Frequently Asked Questions

HolyGrail Algo Smart Channels does the mathematical calculations of drawing channels into NinjaTrader charts.  It allows the trader to easily see break outs, long or short, out of these channels.  It dynamically will draw new channels as new candle data is calculated.  It prints a plot on these breaks and the trader can set alerts from these. 

We are usually able to fulfill new requests within 24 hours. Sometimes due to high demand it does take longer. You will receive an email with instructions how to get started.

It is for this precise reason that we built Smart Channels.  We experienced inconsistent results from other indicators or algos on the market.  Smart Channels is very unique and unlike most other indicators as traders can catch break out moves in the markets, which clearly plot on charts.

No. On occasion, breaking news, low volume, and other factors can cause a false signal to appear.  We encourage traders to not trade through news or Fed announcements. 

As long as the instrument is available on NinjaTrader, you are able use our Smart Channels to start trading.   

We accept all major credit cards.

Currently, it works on NinjaTrader. 

Yes, we have made concerted attempts to simplify our program or at least not overcomplicate it. Our Smart Channels is quite easy to understand and support is included at no extra charge to address any questions. 

Yes.  In fact, traders that sign up for Smart Channels will receive a video with step-by-step instructions on how to set Smart Channels alerts. Â